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DigiAccess Virtual Intercom

The gatehouse calls the mobile, but never sees the number

A full product line, not an accessory to access control. The station places a GSM call to the resident's mobile and the guard dials a contact, not a phone number: numbers travel encrypted and never leave the system.

The usual problem

Wiring a handset to every apartment

A traditional intercom means running a copper pair from the gatehouse to every apartment. In new construction that is expensive; in an occupied building it means opening up the facade, the risers and the ceilings to reach a device that does exactly one thing.

The conventional solutionOne handset per apartment

Dedicated wiring, a device in every home and a station that only talks to those devices. If the resident is not at home the call is lost: nobody answers.

DigiAccess engineeringThe mobile already in their pocket

The call goes out over the GSM network to the resident's mobile, wherever they are. There is no device to install, no pair to run and no proprietary station to replace when it fails.

DigiAccess virtual intercom station: guard post with handset, touchscreen showing the search by tower and apartment number, and integrated camera
DigiAccess virtual intercom station Guard post with handset, touchscreen and search by tower and apartment.
How it works

Three steps, without the guard typing a number

The guard searches by tower and apartment

On the touchscreen at the post they type the tower number and the apartment number. No scrolling a list of names and no asking for a surname.

The station dials a contact, not a phone number

The system resolves the number internally and places the GSM call. The screen shows «Tower 3 · Apt 502», never the resident's number.

The resident answers on their mobile

At the office, at the gym or in their own living room: the call reaches them either way, and they authorize or deny entry by voice.

Why it matters

A resident's phone number is personal data

  • GSM call to the mobile: no intercom wiring across the property and no work on the facade
  • Encrypted numbers: the gatehouse never sees the resident's phone, cannot copy it and does not take it along when the shift or the job changes
  • Search by tower and apartment: a new guard operates the post on day one, with no names to memorize
  • Physical handset and touchscreen at the guard post, for a station used hundreds of times a day
  • Reaches the resident anywhere: the call does not depend on someone being inside the apartment
  • One single record: the resident who authorizes over the intercom is the same one in the access control database
Virtual intercom · Specification
Voice link
GSM call to the resident's mobile network
Directory
By tower and apartment number
Privacy
Numbers stored and dialled encrypted
Post
Physical handset and touchscreen
Wiring to homes
None
Database
The same one as DigiAccess access control
Call range
Anywhere with mobile coverage
Where it fits

What kind of property

Residential communities

Occupied towers where running new cable is not viable, and where the resident spends much of the day away from the apartment.

Office buildings

Reception calls the person, not the desk: the visitor is announced even if the occupant is on another floor or in a meeting.

Properties with guard rotation

The resident's number does not end up in a notebook or in the memory of a guard who leaves.

Frequently asked questions

About virtual intercom

What is DigiAccess virtual intercom?

It is one of the five DigiAccess product lines. It replaces the wired handset in every apartment with a GSM call to the resident's mobile: the gatehouse searches by tower and apartment number on a touchscreen, and the station places the call.

Numbers are stored and dialled encrypted, so the guard dials a contact and never sees the resident's phone number.

Does anything have to be wired to the apartments?

No. The call goes over the mobile network, so no cable is run to the homes and no device is installed in each one. Only the station at the guard post is installed.

Can the guard see or copy the resident's number?

No. Numbers travel and are stored encrypted. The screen at the post shows the tower and the apartment, not the phone number. When a guard changes shift or job, they take no directory with them.

Does it work if the resident is not in the apartment?

Yes. The call reaches the mobile wherever they are, as long as there is coverage. That is the difference from a traditional intercom, which only rings inside the home.

How many towers and how many apartments?

With the number of towers, apartments and guard posts we size the station and the call plan. Free and with no commitment.